Last year I had major problems filing and, when I finally left a message for Turbo Tax using their Facebook page, they messaged me to call a certain number. That number responded that they would have a rep call and the rep did call. They had been told by IRS that, in some of the cases, the client filing should put 0 instead of the AGI. My case seemed to fit that because, as soon as I put 0, everything went through fine. Mine was not the same case it was interesting to know that the IRS instructions to Turbo Tax worked out fine.
