Hi my name is Jason Rosenthal. I recently paid 170$ to use this service only to be told that someone had already tried to use my social security number to file taxes this year and that my taxes would not be filed. This is an outrage that you guys will not refunded my 170$ after it clearly says you will not be charged until your taxes are filed and its the Covid 19 pandemic. I have not received my stimulus or unemployment this year and i absolutely can not afford to loose 170$.
