"This import was unsuccessful" when trying to import a 1099 from Betterment

The 2016 tax form became available today at Betterment. I am trying to import the forms, and I get an error message in return.
1) the password IS working on Betterment website
2) the forms ARE available on Betterment website
3) There is no connection loss - I can access both Betterment and Turbotax

I tried my password first, and then went to Betterment and generated an app password and tried it. No luck.

I am not going to manually enter anything.