Thanks for the info. I appreciate the directness on way to contact you.
However, I've contacted Tech support for both CD software and online software as I've tried both ways. I. have connected 3 times and been on the phone at least a couple hours each time and have been unable to get my problem solved, I have said that the first time I got to the point of filing, the software tried but said it couldn't file my returns. When I came back to it to try again, I couldn't get the software to open so I could use it. Each of the three support personnel tried to help me reinstall the software-- assuming that I had done it wrong in the first place, But they just did the same thing I had done. Nothing to speak to the unable to file or unable to open or start problems that I had.
