Same problem. Screw me for installing and activating in April but procrastinating till July to file I guess?
After booting the software up after not touching it for 3 months, I went through the update installations and then faced the prompt for activation again. Entered the code, 603. Went through the troubleshooting steps, nothing. Requested assistance by an agent, nope you apparently need to start a filing first. Went to the "contact" page on the website, page is blank.
As much as I appreciate the UX I'm now completely done with TurboTax and will never look back.
