I did hear back. They said that I could do a re-install.
So. What I did was go in to UN-install to get rid of the existing program.
While in there, they offered a repair so I did it.
I rebooted after the repair and I think it froze later on.
So, I uninstalled the program, rebooted, (I had my .exe file) installed the pristine copy, and rebooted.
Just started using it, lightly, so no freezing yet. I have bigger problems.
I want to close my schedule C as of 12/31/2019 and revert back to hobby/personal use of the equipment.
It's a mess. The only thing they have on the depreciation form is sale, abandonment, and something else, but the proper term is "convert to personal use", which is not on their form. The TT and IRS explanations are complicated and appear to involve forms that are not in TT (may be in home and business?).
I'm waiting for a callback on that.
