I have copies of my W2s but TT is not providing any additional information on which employer there is an issue with like the email notification I received that said it would along with the steps that the email notification said would be provided once I logged in again. I have also crossed referenced and all EIN's are actually correct. There was a company purchase in January of 2019 of one employer by a large corporation but I'm unsure why the EIN on my W2 would be the issue, which even still that might not be the employer EIN issue.
As of now, I have not received any updates on my software account nor steps to solve the issue like the email notification said I would.
