@ peterpa wrote:
Basically you pay 25-50 bucks as a guarantee that the turbotax calculator knows without a doubt that 2+2 =4, exactly [phone number removed]000000% of the time.
I buy this product every year from Costco. When turbotax loses their costco distribution they will see a substantial loss in revenue. If you are a costco member and see this post and are irritated by the guarantee math that costs 25-50 please make your voice heard.
There is no such "guarantee fee" for either the Maximum Refund Guarantee or the Accurate Calculations Guarantee. Those are an included benefit. The fees mentioned in the discussion above have nothing to do with any "guarantee" which is already part of the terms of service in the license agreement (see FAQs below with links to the license). The fees at time of efiling are for additional services (if elected) as I'll explain below. If one doesn't want to pay the state efiling fee, for instance, a user can choose to print and mail the state return for free.
The original poster was misinterpreting the information on the screen and what his fees were for. Everyone gets those guarantees simply by using the product. In the desktop product a 24.99 fee is for efiling a state return (19.99 in early filing season.) If one chooses to pay that fee out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers) for that optional payment method, which can be avoided by using a credit/debit card instead to pay the state efile fee. That has nothing to do with a guarantee. If the user was seeing an extra fee, then those are the ones the user was likely seeing. Or if not in California, the user may have seen an offer for the optional product Audit Defense for 44.99. In any case, none of the fees at the time of efiling have anything to do with a guarantee, which everyone gets. The guarantee is mentioned on one of the screens for user confidence as an included benefit--not for purchase--since there is no extra fee.
FAQ: What is the Maximum Refund Guarantee?
https://ttlc.intuit.com/community/charges-and-fees/help/what-is-your-maximum-refund-or-tax-savings-g...
FAQ: What is the Accurate Calculations Guarantee?
https://ttlc.intuit.com/community/charges-and-fees/help/what-is-the-turbotax-100-accurate-calculatio...
