CheriO
New Member

Get your taxes done using TurboTax

This is definitely an error that Turbo Tax should fix.  I prepared a return in April and it was also rejected.  I called and spoke with a TT rep.  I had to inform her that many other users are having the same issue.  This is something they should already be aware of!  She put me on hold for a very long time and then came back to only tell me that it's a problem with the IRS system and I need to file by paper.  Unfortunately, I  believed her, so I mailed it in.  I keep checking on the IRS website for the refund status, but nothing is being processed.  I don't even know if they received it.   You cannot reach a IRS rep by phone.  I decided to check the IRS website on joint filings.  This is exactly what it states:

Question: My spouse passed away last year, and I want to file a joint return. How should I file, how should I sign, and are there any special notations required to indicate my spouse is deceased? 

Answer: A decedent taxpayer's tax return can be filed electronically. Follow the specific directions provided by your preparation software for proper signature and notation requirements.   

Basically, Turbo Tax is the problem!  Now I have to wait how many more for months for a refund check due to Turbo Taxes' unwillingness to properly research this issue!