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@ LGB915 wrote:

Found it. Than you so much. Now once I've filled everything that my 1099-R form has & click continue, it tells me to go back and correct error but doesn't highlight any box(es). I have gone back to each field and matched it with my form. Seems TurboTax is MUCH more difficult to use this year. I've never had problems in all the years I've been using it (well over 10).


With no information, we're not going to know in a user community forum which of your data items in the 1099-R are causing an error, or whether the error is from one of the many followup questions that the program asks after entering the 1099-R.  We can tell you how to speak with Support, if it comes to that, where they can question you one-on-one in realtime.   But first you can try this, if you wish:

 

Sometimes when there is an unexplained error in TurboTax, it can be resolved by deleting the form and re-entering it.   That can reset something.  So go through that section again.  When you first arrive at that topic, it will probably now show you a 1099-R Summary page called "Your 1099-R Entries."   And there should be a little trashcan symbol and the word "Delete", where you can delete the 1099-R.

 

If you get the error again, please provide the following info.  Do NOT post any personal info in this public forum.

 

What type of 1099-R?   On the screen that lists 4 "types" of 1099-R, did you choose regular Form 1099-R, or is it an uncommon type such as CSA-1099R, CSF-1099R, or RRB1099-R?   Is this distribution for an IRA, ROTH, annuity, other qualified plan, etc.?

 

What boxes of your 1099-R show entries?   What is the distribution code shown in Box 7?  And also in Box 7 is there a checkmark for IRA, SEP, SIMPLE shown on your copy of the 1099-R? 

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