@mcorny wrote:
I am trapped in the same CA download circle. the program checks for updates, says i'm up to date but when i click on start, it goes back to checking updates in an endless circle. Where do i get a working copy of california??
This FAQ tells how to resolve it (hopefully) if you are using the Windows version of TurboTax:
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...
If you continue to have problems, speak by phone with the TurboTax Support. If they can't resolve it, they may send you a download installation file of the CA state program.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
You can use this form to get a phone number and incident number:
https://support.turbotax.intuit.com/contact
