Sounds rather late,
@markdanderson68 ! Maybe time to try a workaround. One option might be to do as suggested below in the other answer (it used to be a comment, but I converted it to an answer because it might help some people get unstuck. I don't like to wait around on a tax document when I'm ready to complete a return. This year I was one for two importing from Schwab to TT. For one return it worked great, for another I just used the online documents and did manual entries and never looked back. Maybe it would have worked later, but I didn't want to wait.
One just in case: If the import is not succeeding, it might be worth it to use the same computer, access your account online (e.g. cookies), and then with the site still open or immediately afterward try the import again. Sometimes it's hanging up around "additional verification" screens.
