If you need to change the email in the account you can submit this form along with your id for the information to be changed.
https://ttlc.intuit.com/community/account-recovery/help/account-recovery-request-for-your-turbotax-a...
If you are able to access the prior year return from the Internet explorer browser, log in your account and on the bottom left of the page you will see Intuit account.
Once you are in you can edit Password or email or both.
Then you can access your account on Google Chrome.
