Get your taxes done using TurboTax

OK. It's confirmed. YOU. ARE. THE. WORST. I called the customer number, said I had a BILLING question, was put on hold for somebody. They said the wait was 30-35 minutes. I waited and after 17 minutes, my call was lost. I called again, said I had a billing question, and now your idiotic computer said they had a message to send me, do I want text or email. I got text, clicked on the link, and now I am on the intuit message boards, and none of the suggestions pertain to my issue. I got TurboTax because my ride sharing partner provided it for FREE. I was charged $120 when I filed my taxes. I want that back. Please give me a human contact to talk to you, your answering service obviously doesn't have that capability to help me.