Get your taxes done using TurboTax

Here is my story... I installed TurboTax Deluxe 2019 in May, entered by license code and it worked.  I started my taxes without issue.  Then I started TurboTax Deluxe 2019 in July.  It updated and asked me for my license code again.  I reentered the same license code and got the dreaded Error 630.  I tried to uninstall, reinstall and it didn't work.  But finally, through another useful forum post, I tried a series of steps and think this is what worked for me: 

 

I solved the problem this way:

 

I uninstalled TurboTax 2019 (via Control Panel -> Programs -> Uninstall)

I opened File Explorer:  I went to c:\users\myname

I went to the View menu and deselected "Hidden Items" (so that I could see the AppData subdirectory)

I went to C:\Users\myname\AppData\Roaming\Intuit\TurboTax

I renamed TY19 to TYXX

I rebooted

I reinstalled TurboTax 2019 Deluxe

I entered the licence code and it worked.

 

Maybe I didn't have to uninstalled and reinstall TurboTax.  I suggest you just try to rename the C:\Users\myname\AppData\Roaming\Intuit\TurboTax\TY19 directory first and see if that works.

 

If so, please post for all the other unhappy and frustrated TurboTax 2019 users!