Make sure that the CD is not in the CD drive. Restart the Mac. Follow the directions in the link I provided above (right click to open the first time if using Sierra and only from an administrator account).
If that does not work, the totally uninstall and re-install since a support file might be corrupt.
Corruption could have occurred in the Application or in an associated preference or support file. To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
Here is a FAQ for how to uninstall Mac
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac">https://ttlc.intuit.com...>
<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac">https://ttlc.intuit.com/questions/...>
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
