Called the number. Seems to be legit. The customer support checked the system, I received the email because I was using a new account For the desktop version this year.
I aware of that, but the part of the email concerns me is that it says TurboTax will let the return filing go through if I didn’t contact them within 48 hours. I confirmed with the customer support and the system is not having any record that my return is being filed this year which is expected as I didn’t proceed to file it while I am still waiting for my wife’s SSN.
it is a bug.
