jwvautard
New Member

Get your taxes done using TurboTax

I am not connecting to TurboTax through the web. I am using a purchased disc. The program will be working fine and then, for no apparent reason, lock up, not allowing me to enter more information, save the file, or exit the program. It did this last evening as well and eventually unlocked, though I'm not sure if anything in particular that I did caused it to do so. Tonight, I checked the program file and noticed that it is on a 32-bit program. My machine is a 64 bit machine, and I'm not sure whether that's the problem or whether there is something else causing this. I was not asked at installation whether to install a 64-bit version or a 32-bit version. What can I do so that this does npt keep happening?