I also had this issue where I filed single but the turbo tax software checked the “Spouse can claim me as a dependent” box. I didn’t see the issue and filed my 2019 tax return on March 29th. I never got my stimulus payment. I kept checking the IRS website and it kept saying they did not have enough information to determine my eligibility.
I finally got through to an IRS agent yesterday and they told me I was not eligible for the $1200 stimulus payment because my spouse can claim me as a dependent. I said that was impossible because I am filing single but sure enough when I looked at the tax return the box was checked. The IRS agent said I would have to wait till I file my 2020 taxes and claim the $1200 as a tax credit. A lot of good that does me now while I’m on furlough from my job in the travel industry. This was all a result of a Turbo Tax error.
I got on with live support and the agent verified the issue and took note that it was a turbo tax error and gave me a case number so I can request a refund for the $60 I paid for turbo tax but I had to file an amended tax return by mail which takes up to 16 weeks for the IRS to update. If the government passes any more stimulus payments I won’t be eligible for those either until my tax return is updated. This is so upsetting that a system glitch by turbo tax caused me to not get my stimulus payment and all I can do is ask for my $60 to be refunded.
