SusanY1
Expert Alumni

Get your taxes done using TurboTax

TurboTax is general not free for any state, except when part of the IRS Free File program powered by TurboTax (found here: IRS Free File).

 

If you are being prompted to pay for a tax return, then you are not in the Free File version which does not have any mechanism to accept payment or allow for upgrades.

 

If you are getting some other sort of error that will not allow you to continue, please give us a little more detail so that we can assist you with troubleshooting. 

 

@HelpPer2020

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"