When the source of the error on the form cannot be found, often the only other solution (and sometimes the least frustrating) is to delete the form and re-enter the data.
When working in the installed edition of TurboTax on your computer we recommend doing things before deleting the form.
- Print a copy of the form or write down all of the data that will be removed, so that you have it handy for quick re-entry.
- Save a duplicate copy of the return using the "Save As" or "Copy" (Mac) commands. Be sure to give the duplicate copy a name that you can easily distinguish. Do this before making any changes so that if necessary, you can revert back to the original return.
Once you have saved a copy and recorded the expenses click on Delete Form near the bottom of the form itself. Then, for the best results in creating a new copy, return to Step-by-Step (or Easy Step for Mac) and enter the expenses in the interview for Medical Expenses under Deductions and Credits. Then run the review (and/or view the form itself in the Forms mode of the program.)
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