The return may have been damaged by the Postal Service or the IRS.
Either way, they need a copy of your return with an original signature.
To get a copy of your 2019 tax return that you filed this year, sign back in to the account you used to file this year's taxes and either:
- Select Download/print return if your return has been accepted.
- Scroll down to under Your tax returns & documents (select Show if needed) and select Download/print return (PDF).
- Once your return has downloaded, locate the PDF and open it.
- Select printer icon at the top of the screen, or open the File menu in the upper-left corner and select Print if you see that.
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