Get your taxes done using TurboTax

I want to transfer my Fed Taxes that I did by Turbo Tax, but when I went to start the State Taxes it won't allow me to do so.  I live in CT its suppose to be free for my State alongside my fed turbo tac but its not working so how do I get my state taxes done through turbo and automatically move the informaiton to the state I need help here.  Thanks Persida