I am being stopped at every step of the way. When I open 2018 TT Deluxe (had to reinstall because I have a new computer) I was treated first to the disappointment of noticing that Intuit charged me TWICE in April 2019 for the 2018 download. Also, even though I saved the completed return on April 27, which is after the date I filed the return so I know it was complete, When I use File Open to open that I get a Error 190 which when I click on the link for that there is no page associated with it. The software tells me that it has 'loaded my 2018 tax return but "let's go download your New York and New Jersey" returns, and when I click those Intuit/TT is trying to get another $40 plus out of me for each of those even though they were purchased in April 2019 as well when I was completing my return.
Thanks be to GOD that I have no paid a dime for any software to do my 2019 return. I am hopping right over to H&R Block if I cannot get this resolved ASAP. I cannot stand a company who already charged me TWICE for the Deluxe product when I only conducted a single transaction, and now wants to charge me again for products I already own. I log in to Intuit and no mention is there for any software, I am living off emails with links to the software. I wish I could sue this company for fraud, I really do. I have spent so much time on this lame issue.
