Free CPA consultation

Is the Free CPA consultation only for folks who 'owe' taxes this year? I received an email that said "To redeem this offer, just purchase TurboTax by June 30, 2020. You must use your consultation before you file your taxes.".

 

I have paid for TT Premier (online) edition. But, I'm not seeing an option to talk to the CPA before filing. When I click on 'Live Tax Advice', It's asking to upgrade to TT Live Premier.