@ JT777 wrote:
Yep tried that, no luck, on either license key. Haven't done a full reinstall yet as I'm hoping to salvage my .tax file...
The default location for the *.tax2019 data file is the \Documents\TurboTax folder. That folder "should" not be affected by an uninstall, but I'd make a backup copy of any tax files somewhere to be sure--just in case. In fact, I make a backup copy of the tax file to an external drive every time after I have worked on it.
Before doing a full reinstall, you might see if a "repair" changes anything.
https://ttlc.intuit.com/community/bugs-and-error-messages/help/how-to-repair-turbotax-in-microsoft-w...
