GiseleD
Expert Alumni

Get your taxes done using TurboTax

You already took the basic steps for correcting it (correcting it in the interview mode and deleting and reentering), so the next step would be to delete it again, log out, clear your cookies and cache, log in, and re-enter the 1099. 

 

Here's how to clear cookies and cache:

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

 

@techr412

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