You are correct that the credit is not refundable; it just reduces your tax, and you carry the rest over. It looks like you are using the Desktop version of TurboTax, so you can look at the forms you have created.
Go to the upper right corner of your screen and click on FORMS. Then on the left side of your screen, click on 1040.
What numbers are in boxes 11-18? That would give us a clue as to what's happening.
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