Finally found the solution from another thread. It turns out the link provided on Turbotax to obtain the identification code is not working.
https://ttlc.intuit.com/community/taxes/discussion/attempting-to-import-from-chase/00/1250991
For anyone interested, use the link below to obtain the identification code needed.
https://secure05c.chase.com/web/auth/?LOB=TurboTaxLogon
