goinsfamily1
Returning Member

Worst help I've seen so far this year.

I have to agree with Linda70's input from February 2020. I've also used TurboTax for years and the help is not helpful. I asked a question and today I received a text message with a TurboTax AnswerXchange code. I've searched the site for about an hour and I don't see any place to use the code. Searching for a way to use the code got me this:

 

 

New Member
 
 

Where do I input the answer xchange code you sent me?  I have used turbo tax for many years and I don't think I have ever experience such a worthless help center.

 

My original question, which I still don't have an answer to is the following.