I have this problem, too. It also happens to the password. In addition, Fidelity also fails in a different way. The login is simply rejected. Both accounts are able to be successfully logged into with the TurboTax rejected logins and passwords. This is a critical issue because as it relates to an individuals most important and secure accounts. I must also say this software is worthless if it can't import information from external accounts. I find it very puzzling and concerning that this late in the year that TurboTax hasn't recognized and addressed this problem. How has anyone used this software before?
