@ dag5209 wrote:
Hi I removed the phone number from my account and left the US phone number under "My info". The same problem exists: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - - Invalid SMS Number. Must be between 10 and 10 digits.
A couple of users with that error have said that even after making changes to the phone in the Intuit Account or removing it, the efile problem still happened, until they logged out of TurboTax then logged back in. I don't know if you did that or not.
One user who removed his phone number from Intuit Account said he tried efiling multiple times then it suddenly and unexplainedly went through. I suspect it was because he had closed and logged in several times.
I'd log out, empty your browser Internet cache, and delete any Intuit-related cookies. Close the browser, reopen it, then go to Online TurboTax and try to efile again.
If you've done that a couple of times, and nothing is different, I have nothing else to suggest, but you can post in the other thread below where many foreign users who have this problem have successfully resolved it. Read the solutions they have used in order to proceed.
https://ttlc.intuit.com/community/taxes/discussion/my-federal-e-file-is-not-going-through-i-m-given-...
If they can't help you solve it, we can tell you how to phone TurboTax Support--IF you can phone 800 numbers from your country (won't be toll-free from outside USA.) If you can't phone the USA 800 numbers, we can tell you how to reach TurboTax through Twitter or Facebook.
