Get your taxes done using TurboTax

I'm filing taxes for an elder that I have been helping for years on TurboTax and all of a sudden this year it is trying to force me or her to upgrade.  She hasn't changed anything as far as income or deductions or anything and her Box 4 is well below $8000, it's ridiculous, so that's not it for her case. Can anyone think of any of reason the demand of an upgrade could be happening?