@dag5209 wrote:
No I just payed for TurboTax Deluxe version. If I am ready to file my taxes...why would I need to get the MAX version?
I didn't say you "need" to buy it. I merely asked you if you DID purchase it "by any chance" since there is a known issue for foreign users who did purchase MAX. By the way MAX is not a version, it is an add-on package of optional features--Audit Defense, identity monitoring/restoration, etc. If you didn't buy it, then simply ignore the above; it doesn't apply to you.
Did you happen to enter a USA address in the MY INFO section previously, such as in order to be able to pay by a USA credit card, and then you subsequently switched it to "foreign address" type prior to filing? If so, there may be remnants of a USA address persisting in the background. Try this to clear that address section:
- Go back to the MY INFO section, and select edit next to your mailing address.
- Change the type of address dropdown box back to "USA".
- Check all the fields and be sure there are no remnants of any USA entries there, such as a city name or something. If there are any entries, delete them.
- Then change the "type" dropdown back to "foreign address."
- Once the foreign address fields appear again, then enter your foreign address.
- Then try to efile.
