caitdev2
New Member

Account Problems & Filing

I have filed with TurboTax in 2017, however, I have not filed my 2019 return with TurboTax this year, because I have another accountant. However, when my accountant tried to file my 2019 taxes, it was rejected. I have logged into TurboTax to see if there was any partial filing or mishaps, but cannot detect anything. I supposedly have the Free Edition, and I cannot "Clear & Start Over" in my account. How do I completely restart my account & clear any info or work partially filed for 2019? Help?