Hey Mark! I worked with a turbo tax rep and it took a while for them to stop assuming they knew what was going on and actually log in and troubleshoot the issue. Quality help is hard to find! It is a system issue. For me it was connected to my status being listed as divorced (single). Indeed there is no way to uncheck that box. I had to go back into it and list my status as single. Then I sent an amended return snail mail. It says it takes up 16 weeks to process! Turbo Tax could be looking at a class-action lawsuit if we don't get paid. Good luck man!!
