Get your taxes done using TurboTax

click >start> settings>"update & security">"check for updates".  then install whatever updates are there for windows 10.  Then keep updating windows 10 until there are no updates left.

then go to your computer vendors website if it a dell go to support.dell.com and update all drivers and bios update that apply to you computer.  then try turbotax again and let us know what happens.