Get your taxes done using TurboTax

There are huge usability issues in Turbotax Premier 2019 software if you are trying to print your state tax return.

 

I e-filed federal.

Then could not find how to print state which I wanted to mail.

 

After e-filing federal

1) I went back and selected File by Mail on the Federal page.

2) The  next screen I chosed FILE BY MAIL for my state.

I chose e-file for Federal.

 

Everything seemed good BUT THEN the next screen says they're going to ask for my driver's license to e-file EVEN THOUGH I SAID I WANTED TO PRINT AND MAIL.

 

However eventually I got to the screen where I could print the state tax return.

 

For a scenario that thousands of users would encounter, Intuit did not do a good job on the most critical screens.