@ tomholz wrote:
Hi folks,
It's now June 1st and I just received THE SAME error message. I'm trying to file from Botswana using TurboTax together with my sister's American cell number. Like others, I have been using Intuit for years. This is FRUSTRATING. Intuit, thanks for fixing asap.
If the phone number is a conventional USA number it should solve the issue (i.e., not a virtual number, Skype, Google phone number, etc.) when you use the procedure below. If you have a phone number listed in your Intuit Account settings, then you must make sure you use a valid 10-digit USA phone number in both your Intuit Account settings and in your return. A couple of people have reported it also may be possible to leave the phone number blank in the Intuit Account settings.
See this FAQ:
https://ttlc.intuit.com/community/bugs-and-error-messages/help/why-am-i-getting-601errv-5-custhdr-17...
