I got a new download of the program from Intuit, and a new activation code. It was installed and activated and now seems to be able to restart without having to re-enter the activation code. Great, I thought. I had a file I saved with my almost completer Federal and state returns. So I started the program and told it to continue. No joy. Error 190 - it says my Federal return is on this computer so let's get the California forms. I do that and it tells me they are downloaded. I'm taken back to where you are supposed to continue and chose the file to use. Choosing it takes me back to error 190, get state forms. It's an endless cycle. Run as administrator does nothing different. I've now spent likely 50+ hours with this POS. TTax support tries to be helpful but most useless.
