Filed 4 2 20 I wasnt allowed 2 choose the free option. Turbotax wants a payment the IRS say there’s a problem with tax return it’s going 2b another 4 weeks y am I paying

If they weren’t gonna check my return anyway I’m so upset I’m posting this here to get a real turbo tax person to answer me since I can’t find any contact info for them I should be asking for a refund