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I received my request to fill out a 8962 on March 3, 2020. I filled it out and faxed it back on March 9, 2020. I faxed it so I had proof that it was received. It is now May 28, 2020 and every time I check my status it says it is still being processed. Is it normal for it to take this long or should I be calling someone and if so who do I call?