Did you browse through the other comments in this thread?
If you are using Windows 7 and have been affected by a recent update, other users have reported a workaround using the Compatibility settings in the Properties box.
Close TurboTax.
Then do not open Turbotax yet. First, RIGHT CLICK on TurboTax icon.
In the popup click Properties.
Then click to open Compatibility tab.
Then place a checkmark next to "Run this program in compatibility mode for:
and select Windows 7 from drop down menu.
That might resolve it for some, while others may have to take the additional next step below:
Some users, however, have said they have to also do the following in addition to the above:
Near the bottom of the box, place a checkmark next to "Run this program as an administrator"
Then click OK to save.
