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Get your taxes done using TurboTax
Same thing here. The program worked fine and I was 80% done. Saved my work came back a few days later and the program downloaded an "update". Now the program is broken. Tried a fresh install on a different computer same thing can't even get the personal info filled out. Crashes on the "continue" button of any module.
But wait, there's More! I went to the website and filled out a service request and was told they would call me back. They called me back and a recording told me to go to the website for help and hung up, nice touch.
Intuit is one of the most corrupt corporations on the planet. I am using Windows 7... the most popular version of windows by far... but have to put up with Intuit nagging me about "upgrading" to windows 10? Intuit doesn't give a crap what OS you use, they get paid by Microsoft to scare you into buying more software you don't need.
We need to dump this company, they are neck deep in the cesspool of government and banking. Intuit used their credit card merchant services to punish businesses that don't agree with their world view (Operation Choke Point). Intuit and HRBlock have spent tens of millions to keep our tax system as complicated as possible and to prevent the US government from offering a tax portal run by... the US government... (Free File act 2016, Taxpayer First Act) and they are being sued for steering poor people away from the free service to paid services (LA County vs Inutuit HR Block). I wasn't going to use these guys but H&R Block is even more corrupt and run by even bigger scumbags. I will give TaxAct A try.