Thanks again. I did a windows 7 o windows 10 upgrade too then i opened the turbo 2019 and it opened but wouldn’t let me make changes; thankfully i had finished my REAL tax return and had submitted it When I tried to open it again it said i had exceeded my sign on attempts. A support person told me to uninstall the turbo tax program and reinstall per a new code she gave me. I was apprehensive about trying that thinking I might lose my completed tax return which would make me “cry”. Any thoughts on the uninstall reinstall idea?
