dargondev
New Member

Get your taxes done using TurboTax

I finally found why my Turbo Tax 2019 and 2019 kept crashing every time I attempted to e-fil a return and most of the time I tried to update the S/w or download a new form!  This was happening on a dell XPS running the latest update of Windows 10. I finally tracked it down to an issue with SpyBot protection S/W.  It appears that SpyBot was blocking access to the TurboTax server which had to occur for verification purposes for the credit card payment to be approved. Once I uninstalled Spybot, just trying to turn it off did not work,  everything worked perfectly. Now that I am done with taxes I have reloaded Spybot and left it running again.