This is utter nonsense. I have used Desktop Premier since at least 2012, and every year, I was told I would have free access to a Tax Expert, and specifically to a licensed CPA or EA.
This scam to push people to LIVE is a despicable practice by Turbotax, and one needs to get verification, like I did from both a supervisor, and from a Product Support person, and I have their names, and they created Case Nos. in my account, so there will be no question that I am entitled to this.
