Get your taxes done using TurboTax

mesquitebean · ‎May 23, 2020

@ staubert wrote: "I am getting an error message # [removed]. This causes the computer to try and reload Turbo Tax. I am using Windows 7 and Turbotax Premier. I have filed two returns with this software and and receiving this error as I am importing the 2018 info and than entering data the error occurs right after the W2 screen . This has happened right after a Turbotax update."

I don't know what the specific error code means, but a lot of folks using Windows 7 have been having crashes and issues with TurboTax after a recent TurboTax update.

Several users in another thread have resolved their trouble this way. It's easy to try:

Close TurboTax.

Then do not open Turbotax yet. First, RIGHT CLICK on TurboTax icon.

In the popup click Properties.

Click to open Compatibility tab.

Click checkmark next to "Run this program in compatibility mode for:

Then select Windows 7 from drop down menu.

At bottom of screen, click checkmark next to "Run this program as an administrator"

Please report back if that worked for you or not.