Thanks for the very helpful instructions to get through to an agent. I was not successful, as while the instructions mostly work, there are new options due to the CORONA Virus, and when I got to the end of the line, and IRS disconnected.
I have a simple question. My son filed his taxes not realizing he is actually a dependent (regardless of what he thinks). We have amended his return and submitted it about 4 weeks ago. I keep trying intermittently to submit my returns via Turbo Tax, only to be rejected. I'm wondering if I should send my returns in US Mail with a note to reference my son's tax id?
