Why was he charged $19.99 and I was charged $24.99. I also purchased the program at Costco.
Problem #2. I was charged $24.99 twice. The first submission of my taxes forms failed but I was charged anyways. I never received confirmation you had received and submitted them. Intuit charged $24.99 to my credit card on 4-9-2020.
A week later I realised something was wrong and resubmitted the forms. This time confirmation was received and both IRS and CAFTB took money from my account. Intuit again charged $24.99 to my credit card on 4-16-2020.
I want a refund of $24.99 for the double charge and $5.00 for the overcharge ($24.99 - $19.99).
Tom [phone number removed]
